Privacy Policy

At Tantrata Solution Pvt Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, and enroll in our online courses. By using our website and services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Information We Collect

We collect various types of information to provide and improve our online courses and services. This may include:

  • Personal Information: When you register for an account or purchase a course, we collect personal information, such as:
    • Name
    • Email address
    • Payment information (processed securely by third-party payment processors)
    • Address (if applicable)
    • Phone number (if applicable)
  • Usage Data: We collect information on how you interact with our website and courses, such as:
    • Your IP address
    • Browser type and version
    • Pages visited on our website
    • Time spent on those pages
    • Course completion status
    • Interactions with videos, quizzes, and other content
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, such as:
    • Storing login credentials (if you choose the “remember me” option)
    • Analyzing usage patterns to improve our website’s performance

2. How We Use Your Information

We use the information we collect to provide, personalize, and improve our services, including:

  • Account Management: To create and maintain your user account, process your course purchases, and provide access to course content.
  • Communication: To send you transactional emails related to your course enrollment (e.g., purchase confirmation, course updates, reminders) and marketing communications if you opt-in (e.g., newsletters, promotions).
  • Customer Support: To respond to your inquiries, resolve issues, and provide assistance with your account or course-related questions.
  • Improvement of Services: To analyze user behavior, course engagement, and feedback to improve our content, website functionality, and user experience.
  • Security and Fraud Prevention: To monitor and enhance the security of our website and protect against unauthorized access or fraudulent activities.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who assist us in operating our website and providing services, such as payment processors, email marketing platforms, and hosting providers. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was shared.
  • Legal Compliance: We may disclose your information if required by law, to comply with a legal process, or in response to a lawful request by public authorities (e.g., a subpoena or government investigation).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, and we will notify you of such changes via email or notice on our website.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  • Encryption: We use SSL encryption to secure sensitive data, such as payment information, transmitted over the internet.
  • Access Control: We limit access to your personal information to authorized personnel only and use industry-standard security protocols to safeguard the data.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Update Your Information: You can access and update your account information at any time by logging into your account. If you wish to delete your account, please contact us at info@tantrata.com, and we will process your request in accordance with applicable laws.
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or newsletters by clicking the unsubscribe link in any marketing email you receive or by contacting us directly.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings. Please note that blocking cookies may affect your ability to use certain features of our website.

6. Third-Party Websites

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from individuals under the age of 18. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.